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Onsite
training
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Onsite
Training Directory
VALE Training Consultants is committed to providing its
customers with the highest levels of customer service and
the most cost effective training solutions.
This course directory is designed to provide a list of the
courses that are available. It is also to be used as a guide
to the subject areas covered. If the subject you require is
not shown, but the area is, then we will be able to deliver
the course in a customised form for you, designed to meet
your exact needs.
Hands-on courses
The courses in this section are available with a 'hands-on'
practical element included in the delivery. Please note that
any course with a 'hands on' practical element is delivered
in Milton Keynes or Dorking - unless you are able to provide
the necessary facilities at your premises.
•
ISDN
•
QSIG
•
SS7
•
SS#7
advanced
•
Voice
over IP explained
•
H.323
•
SIP
explained
•
OSI
- the layers
•
Getting
to know computer telephony
•
Implementing
IP solutions
•
Any
networking course
•
Any
router course
•
Any
programming course
Telecoms
|
Course |
Duration
|
| •
|
Fundamentals
of telecoms |
2
days
|
| •
|
Principles
of telecoms |
2
days
|
| •
|
Telecomms
systems, services and principles |
2
days
|
| •
|
ADSL |
2
days
|
| •
|
ADSL/xDSL |
1
or 2 days
|
| •
|
ISDN |
1
day
|
| •
|
QSIG |
1
day
|
| •
|
SDH,
SONET and WDM |
2
days
|
| •
|
SS#7 |
2
days
|
| •
|
SS#7
advanced |
1
day
|
| •
|
Getting
to know computer Telephony |
variable
|
IP & Network Security
|
Course |
Duration
|
| •
|
Effective
security investigations |
4
days
|
| •
|
IP
Sec and MPLS-VPN |
2
days
|
| •
|
PKI
and Biometrics |
2
days
|
| •
|
Practical
cryptography |
2
days
|
| •
|
Principles
of IT security |
3
days
|
| •
|
Secure
M-Commerce Services |
2
days
|
| •
|
Security
management |
2
days
|
IP & Networking
|
Course |
Duration
|
| •
|
Principles
of datacoms |
2
days
|
| •
|
Principles
of IP |
2
days
|
| •
|
High
speed networking |
1
or 2 days
|
| •
|
TCP/IP
principles, protocols and applications |
2
days
|
| •
|
New
IP techniques in telecoms |
1
day
|
| •
|
IP
v 6 explained |
2
days
|
| •
|
IP
Virtual Private Networks (VPN) |
2
days
|
| •
|
IP
MPLS Virtual Private Networks (VPN) |
2
days
|
| •
|
MPLS
|
2
days
|
| •
|
Voice
over IP explained |
2
days
|
| •
|
Mobile
IP |
2
days
|
| •
|
Network
design for IP applications |
2
days
|
| •
|
H.323
|
2
days
|
| •
|
SIP
explained |
2
days
|
| •
|
Multicasting
for IP and the Internet |
1
day
|
| •
|
Understanding
the Internet |
2
days
|
| •
|
Making
the Internet mobile |
2
days
|
| •
|
SNMP |
2
days
|
| •
|
ATM
explained |
2
days
|
| •
|
Intelligent
networks |
2
days
|
| •
|
IP,
ATM and Frame Relay integration |
2
days
|
| •
|
Bridges,
switches and routers |
3
days
|
| •
|
Border
Gateway Protocol |
up
to 5 days
|
| •
|
DWDM |
1
day
|
| •
|
Optical
networking |
1
day
|
| •
|
SDH |
1
or 2 days
|
| •
|
SDH,
SONET |
2
days
|
| •
|
New
life for SDH networks (GFP, LCAS etc) |
1
or 2 days
|
| •
|
Network
and traffic management |
1
day
|
| •
|
OSI
- the layers |
1
day
|
| •
|
High
speed networking - an introduction |
2
days
|
| •
|
Implementing
IP solutions |
2
days
|
Programming
|
Course |
Duration
|
| •
|
Programming
CT applications |
3
days
|
| •
|
C
programming |
Variable
|
| •
|
JAVA
programming |
Variable
|
Mobile and 3G technologies
|
Course |
Duration
|
| •
|
Understanding
mobile communications |
2
days
|
| •
|
Understanding
GSM |
2
days
|
| •
|
Evolving
mobile technologies |
1
day
|
| •
|
Mobile
data and the wireless Internet |
1
day
|
| •
|
3G
UMTS and CDMA - non-technical |
1
day
|
| •
|
3G
UMTS and CDMA - technical |
2
days
|
| •
|
3G
applications and services |
2
days
|
| •
|
Broadband
- its capabilities and functions |
2
days
|
| •
|
UMTS
- network design |
2
days
|
| •
|
UMTS
- core technologies |
2
days
|
| •
|
Mobile
network of the future |
1
day
|
| •
|
Location
services |
1
day
|
Wireless Communications
|
Course |
Duration
|
| •
|
IEEE
802.11 - Wireless connectivity |
1
day
|
| •
|
IEEE
802.15 - Bluetooth |
1
day
|
| •
|
IEEE
802.16 - Broadband wireless access |
2
days
|
| •
|
Bluetooth
- in its modern form |
1
day
|
| •
|
Bridging
the gap between 2.5 and 3G |
2
days
|
| •
|
Understanding
the mobile data environment |
1
day
|
| •
|
EDGE
|
1
day
|
| •
|
CAMEL |
1
day
|
| •
|
GPRS
- non-technical |
1
day
|
| •
|
GPRS
- technical |
2
days
|
| •
|
Wireless
LAN's (WiFi/Hyper, LANs, MLAN's) |
1
or 2 days
|
Messaging
|
Course |
Duration
|
| •
|
Multimedia
messaging |
1
day
|
| •
|
SMS
messaging |
1
day
|
| •
|
SMPP
point-to-point V3.4 |
1
day
|
Billing
|
Course |
Duration
|
| •
|
Understanding
telecoms billing |
2
days
|
| •
|
Customer
care and CRM |
1
day
|
| •
|
Revenue
Assurance |
1
day
|
| • |
GPRS
and UMTS billing |
1
day
|
| • |
Interconnect
billing |
1
day
|
| • |
IP
billing |
1
day
|
| • |
Mobile
billing |
2
days
|
| • |
Billing
for 2 and 3G |
1
day
|
Crash Course programme
The following courses are design to offer a complete picture
for those that are new to the industry or are changing discipline
within the industry. The duration of the courses can be adjusted
to suit those with some knowledge but need to go to a more
advanced level.
|
Course |
Duration
|
| •
|
The
complete IP
Takes you from the very basics through to a good understanding
of IP, Mobile IP and Voice over IP.
|
5
days
|
| •
|
Networking
- the complete picture
The course covers all aspects of network design, engineering
and Implementation. Including bridging, switching and
routing.
|
5
days
|
| •
|
Mobile
networks - the complete picture
Describes the evolution of GSM through to the next generation
of mobile networks. Design, engineering and implementation.
|
5
days
|
| • |
3G
onwards
The next level of understanding for people involved
with mobile networks. What are the new technologies,
how do they work and What are the implications to the
network providers and the end user. |
5
days
|
Commercial Aspects courses
|
Course |
Duration
|
| •
|
Making
money from 3G |
1
day
|
| •
|
Making
money from today's networks |
1
day
|
| •
|
Mobile
Internet - WIN CE, PDA etc |
1
day
|
| •
|
Understanding
the commercial aspects of mobile data |
1
day
|
| •
|
Understanding
mobile business |
1
day
|
Soft Skills - Personal Development
|
Course |
Duration
|
| •
|
Proactive
telesales |
|
| •
|
Achieving
customer care excellence |
|
| •
|
Assertiveness
skills |
|
| •
|
Business
presentation and speaking skills |
|
| •
|
Negotiation
skills |
|
| •
|
Understanding
non-verbal communication |
|
| •
|
Call
centre skills |
|
| •
|
Basic
principles of selling |
|
| •
|
Selling
value added solutions |
|
| •
|
Key
account selling |
|
| •
|
Team
leadership skills |
|
| •
|
Moving
into sales management |
|
| •
|
Managing
sales through resellers and distributors |
|
| •
|
Time
management |
|
| •
|
Stress
management |
|
No durations are shown for these courses as they are totally
flexible to a customer's particular requirement.
Low number onsite courses
We are very pleased to be able to offer the courses listed
above to small groups of delegates.
Our pricing model enables us to offer our customers the best
value for small groups of delegates.
Other companies charge a fixed day rate for however many delegates
need to attend the course.
We think this is unfair and have developed a pricing structure
that combats this policy and means that you get the most from
your already stretched budget. It also means that you do not
have to budget for all the expensive travel and accommodation
costs involved with public courses.
Please contact us to get the details of this scheme and how
it can work for you.
If the course you require is not shown above please do not
hesitate to contact us to discuss your requirements.
All VALE Training Consultants courseware is developed in a
modular format so that we can easily customise and focus a
course to meet your exact requirements.
Full outline listings are available for all the courses shown.
Please contact us at the address shown below to obtain a copy
of the full of any course contents.
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